Return & Refund Policy
At Shinsei, we take great care in ensuring that every product meets our quality standards before it reaches you.
Return & Refund Policy
At Shinsei, we take great care in ensuring that every product meets our quality standards before
it reaches you.
Returns
We accept returns only in the following circumstances:
● The product received is damaged.
● The product received is defective.
● An incorrect item was delivered.
To request a return, you must contact us within 7 days of delivery and provide clear
photographs of the issue. Products must be unused, unwashed, and returned in their original condition with all tags and packaging intact.
Non-Returnable Items
We do not accept returns or exchanges for:
● Incorrect size selection by the customer
● Change of mind after purchase
● Products that have been worn, washed, altered, or damaged after delivery
We encourage customers to review sizing information carefully before placing an order.
Refunds
Once the returned product has been received and inspected, we will notify you regarding the approval or rejection of your refund request. Approved refunds will be processed to the original payment method used for the purchase. Refund processing times may vary depending on your payment provider.
Return Shipping
If the return is approved due to a damaged, defective, or incorrect product, return shipping costs will be borne by Shinsei.
Contact Us
To initiate a return request, please contact takshaclothing@gmail.com, WhatsApp-
+919162586447